Last updated: [Date]

Kaizen Labs (“Kaizen”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you access or use the Kaizen Labs platform, including our website, web application, Telegram bot, and any related services (collectively, the “Platform”).

Please read this Privacy Policy carefully. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Kaizen Labs is a crypto analytics and trading intelligence platform providing on-chain analytics, strategy building, backtesting, execution tools, and related services.

Data Controller:
Kaizen Labs
[Registered address]
[Contact email]

For any privacy-related questions, please contact us at:
privacy@[yourdomain].com

2. Information We Collect

We collect information in the following categories:

2.1 Information You Provide Directly

You may provide us with personal data when you:

• Create an account
• Contact support
• Join community features
• Subscribe to updates or communications

This may include:

• Email address
• Username or display name
• Telegram username (if using the Telegram bot)
• Communications with support
• Any information you voluntarily provide

We do not require users to provide real names unless explicitly stated.

2.2 Wallet and Blockchain-Related Data

Kaizen analyses public blockchain data. This includes:

• Public wallet addresses
• Transaction hashes
• Token interactions
• Smart contract interactions
• On-chain activity patterns

Important:
Blockchain data is inherently public. Kaizen does not control or alter blockchain records.

We do not collect or store:

• Private keys
• Seed phrases
• Wallet passwords
• Custodial access to funds

Kaizen is a non-custodial platform.

2.3 Automatically Collected Information

When you use the Platform, we may automatically collect:

• IP address
• Device type and browser information
• Operating system
• Usage data (pages visited, features used, timestamps)
• Log files and error diagnostics

This data is used for security, analytics, and platform optimisation.

2.4 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain sessions
• Improve user experience
• Analyse platform usage
• Ensure security

You can control cookies through your browser settings. Disabling cookies may affect platform functionality.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and operate the Platform
• To deliver analytics, strategy tools, and execution features
• To communicate with users regarding updates or support
• To improve performance, reliability, and user experience
• To monitor and prevent fraud, abuse, or unauthorised access
• To comply with legal and regulatory obligations

We do not sell your personal data.

4. Legal Basis for Processing (GDPR)

Where applicable under UK GDPR and EU GDPR, we rely on the following legal bases:

• Contractual necessity – to provide requested services
• Legitimate interests – platform improvement, security, analytics
• Consent – where explicitly obtained (e.g., communications)
• Legal obligation – compliance with applicable laws

5. How We Share Information

We may share information only in the following circumstances:

5.1 Service Providers

With trusted third-party providers who assist with:

• Hosting and infrastructure
• Analytics
• Security monitoring
• Customer support

These providers are contractually obligated to protect your data.

5.2 Legal Requirements

We may disclose information if required by law, regulation, court order, or governmental request.

5.3 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred as part of that transaction.

6. Data Retention

We retain personal data only for as long as necessary to:

• Provide the Platform
• Fulfil legal obligations
• Resolve disputes
• Enforce agreements

Blockchain data remains public and is not subject to deletion by Kaizen.

7. Security Measures

We implement appropriate technical and organisational measures to protect user data, including:

• Encryption where applicable
• Secure infrastructure
• Access controls
• Monitoring and logging

However, no system is completely secure. Users acknowledge and accept inherent risks associated with online services and blockchain technology.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of personal data (where applicable)
• Object to or restrict processing
• Request data portability

Requests can be made by contacting:
privacy@[yourdomain].com

Note: Blockchain data cannot be modified or deleted.

9. Third-Party Links and Integrations

The Platform may contain links to third-party websites or services (including Telegram, blockchain explorers, or analytics tools). We are not responsible for the privacy practices of third parties.

We encourage users to review third-party privacy policies independently.

10. International Data Transfers

Your information may be processed or stored outside your country of residence. Where required, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

11. Children’s Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

If you believe a minor has provided personal data, please contact us immediately.

12. No Financial Advice

Kaizen Labs provides analytics and execution tools only.
Nothing on the Platform constitutes financial, investment, or trading advice.

Users are solely responsible for their trading decisions.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Continued use of the Platform after changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Kaizen Labs
Email: privacy@[yourdomain].com

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